Reviews

They have competitive pricing/lower cost than others, are reliable, and easy to get a hold of. Matt is great and even inspected my system after the hurricane. Highly recommend.

Very professional and did what it took to get the job done. Excellent service!

Justin did an excellent job!

Fantastic service, no nonsense, fast and efficient. Matt did a phenomenal job, answered all my questions and helped make the entire process easy for me. I did not feel like I was being sold something I did not need nor did I ever felt pressured into buying. We told him we wanted to go with them on Monday and Wednesday I had a new system to keep my family comfortable. 100% recommend to anyone in the market for a down to earth no hidden agenda company. Big thanks to Matt and his team for getting us hooked up and ready for the CSRA ever changing weather

Justin with Riverside Heating and Air is really friendly, helpful and knows his stuff! He is always on time and I always recommend him. Thank you Justin!

Best and most responsive hvac company hands down. After numerous companies telling me the first day they have available to send someone out would be a week away or more, riverside heating and air sent someone out and Justin was great. Very to the point and informative and got us back up and running in no time.

Excellent service and support!

Awesome service and professionalism - would highly recommend!

Justin Haynie did an amazing service. Highly recommend.

The guys were quick and efficient. Got the system running well.

On time and polite,friendly and got the job done.

I was in need of a general tune-up/maintenance service for my HVAC system as it had been several years. After calling a few different places, I settled on Riverside as they took the time to speak with me and explain what services they could offer and when they could come out. Justin came out and did a fantastic job. He was prompt, very polite, and he was able to show me any findings and explain what he was doing. He was very thorough and did not shy away from answering questions. In the future, when I need a new HVAC system, I do plan on using this company as I feel like they are honest and able to give me the peace of mind when I have to spend that kind of money. Thank you Riverside, Justin, and crew for your help!

Our outside A/C unit wasn’t working, and Justin came by and fixed it for us. Very helpful and got our home cool again!

Mr. Jashu has fixed a/c problem which is actually related to new thermostat. He has very good knowledge Air handling unit.

**"Excellent Service! Five Stars!"** I recently had an HVAC repair done, and I couldn't be more pleased with the service! The technician was prompt, professional, and very knowledgeable. He quickly diagnosed the issue and had everything fixed in no time. The quality of his work was top-notch, and he took the time to explain everything clearly. Highly recommend this company for anyone in need of HVAC services—definitely a five-star experience!

Friendly staff did a great job on fixing my AC issue thank you.

Extremely pleased by the service of Riverside Heating and Air and Michael Williams. He was friendly, extremely competent and answered all of our questions. We highly recommend Riverside Heating and Air!

I would highly recommend Riverside Heating and Air. Joshua is one most experienced and nicest technicians you will ever encounter. Top Notch! 5 stars!

The technical was very professional. Joshua provided excellent customer service and went above the call of duty to explain what was wrong with my HVAC. Joshua is the technical I would recommend to other customers because you can tell he takes pride in providing the best service to customers. Joshua is reason I would contact Riverside again for my any other services that need to be repaired. Excellent customer service!

Shout out to Riverside H&C. Particularly Joshua who assisted me over the phone to get my unit back on. A power switch that had inadvertently been cut off was the problem. Joshua walked me through the trouble shooting of why units thermostat was not on.Thanks to Riverside Heating & Air!

Their tech Justin came by to help us with our heater. It had been a year since someone had lived in our house, and the pilot light needed to be relit. He came by, did the task and charged a very reasonable amount for the simple service, while being great the whole time. 10/10, give him a raise

I just moved to the area from Fl, to a house with no working heat (surprise) and it snowed the same day! Josh was amazing, came out got the heat working, helped me remove the battery from a rogue house alarm AND a beeping firm alarm. Climbed a ladder and switched the direction of the vents to improve air flow. He explained that he would have to order a part to completely fix the unit. While waiting on the part the heat went out again. I let him know and without hesitation he made time to come by after hours to get the heat back on. I think saying he has gone above and beyond may be an extreme understatement. In addition he was extremely polite, friendly and professional. I wish I could give more than 5 stars! Definitely recommend this company to anyone in need service.

Riverside did a fantastic job documenting our system. Justin M. was VERY thorough and he spent proper time to assess our systems ductwork. He communicated everything very well in terms I could understand! I cannot thank Justin and Riverside enough.

Such wonderful customer service! I needed help quickly on a cleaning and inspection and they were prompt and extremely communicative throughout the entire process. Very well priced - much lower than most competition. Absolutely thrilled with their service and will recommend to all my friends and family in CSRA!

After hurrican Helene ripped thru Augusta,I discovered a tree had damaged my HVAC system.I called Riverside.They were busy but still managed to come out and estimate the situation the next day.We agreed upon a date to get started on repairs. Just call Riverside. You'll be glad you did.