Reviews

Great Service. Justin was able to help in a flash with the issue. I recommend this company to get the job done.

12/26/2024 I'm very with impressed by the service Justin provided today. He was very professional, prompt and courteous. His attention to detail plus knowledge of his craft is quite evident. I really appreciated him explaining every step he took to find cause of my heating unit not working. I most definitely will call Riverside should I need service in the future. Thank you Justin for your excellent customer service.

The entire team did a nice job. The estimator communicated timely as to his arrival, was very knowledgeable in the product and process. The estimate was delivered timely. I had a couple questions about the estimate and he responded promptly. The approval process was easy and the installers came out a When I needed them to. They were quick, polite and thorough and ensured everything was operating properly.

Justin the Technician was on time and did an excellent job of inspecting my total electric system and explained in detail what he had done. I would recommend Riverside for any heating and AC work.

Excellent service extremely happy. Very reasonable and extremely knowledgeable. Great price too! Highly revommended.

We had an AC unit that was damaged by Hurricane Helene. Due to the large scale of the storm damage, it was really difficult to get responses from companies about repairs. Riverside was helpful and attentive to the problem, plus they maintained good communication with us for scheduling and were great at dealing with our insurance. The replacement was reasonably priced (when a lot of other businesses were ramping up charges due to the storm) and only took a few hours to complete. A+ service!

Riversides team came to the rescue again. As always great work.

I have a annual service contract....this was the 2nd service on that contract. The company contacted me to schedule the service....very proactive...and easy to schedule service. The service window was scheduled for only 2.5 hours and the tech arrived within the first ~15 minutes of this window. He provided a heads up call that he was on the way and a call when he arrived. The tech, Michael, serviced 2 systems in an hour. Providing updates on status as he went. He also blew out the line for the system located in the attic.

My Technician, was Micheal he was professional, and very experienced at doing the work , I got furnace diagnosed, and repaired the same day. Would highly recommend. Thanks Micheal .AAA SERVICE . THIS COMPANY IS DEPENDABLE.

Riverside Heating and Air is outstanding! I've never had an unpleasant experience with them—their service and products are consistently exceptional.

The technician that came out was very knowledgeable and helpful!!! I will be having them replace my HVAC system soon!!

This company is awesome Josh came on a Saturday same day call and fixed my heat. They are reasonably priced. Josh was very professional and knowledgeable i will only be using this company from now on, call them first.

Great visit as always. Arrived when expected. Friendly. Provide above average services always!

After hurrican Helene ripped thru Augusta,I discovered a tree had damaged my HVAC system.I called Riverside.They were busy but still managed to come out and estimate the situation the next day.We agreed upon a date to get started on repairs. Just call Riverside. You'll be glad you did.

We went to turn on the heat after Hurricane Helene and nothing. I called Riverside and they came out the same day. Small fix and we have heat again. I would highly recommend them.

Thanks to Mr Michael Williams for coming out and repairing our unit , very professional and all around Gentleman, would recommend anyone this company in a heartbeat

Riverside heating and Air Conditioning, were amazing! They were able to come out the next day (Sunday) after I called them on Saturday at 8pm. Justin was able to get our heat back up and running in no time. I appreciate the 24/7 emergency hour services.

Excellent work. Service person was polite, friendly and knowledgeable.

While I haven’t used them personally, Justin, one of their employees went out of his way to stop and help me with a flat tire I had! He showed so much kindness and compassion. If all of the employees that are employed by this company possess the same qualities, I’d love to hire them for my future needs!

Our technician, Justin, was very polite and resolved our issue quickly. He even played with my puppy before he left, which my pup loved :) Thanks Justin!

The technician Michael was patient,answered all my questions. Thank you

Prompt and professional. Very knowledgeable. Justin was very friendly and patient. Even on an after hours call he was willing to listen to all my questions and answer thoroughly. Got us back up and running quickly, and even hung around a bit just to make sure we were good to go. Recommend.

We had Justin to come by and he was our Super Hero for the year. Having no heat with small children is really tough. He definitely saved our lives. Thank you so much Justin.